Contact Us - pgypal

At pgypal, we prioritize every customer’s shopping experience and value every query, suggestion and feedback. Whether you have questions about our core collections including dresses, tops, skirts and bottoms, need professional size & styling advice, encounter order anomalies, logistics delays, after-sales return troubles, or have brand cooperation and wholesale consultation needs, our dedicated customer support team is always ready to provide you with efficient, patient and professional one-on-one service.
We guarantee a formal and detailed reply to all valid customer emails within 24 working hours. Please note that replies will be delayed during weekends and official Chinese public holidays, and we will respond to your messages promptly once work resumes.
val from our team in advance. Any returned packages sent to our China warehouse without prior authorization will be rejected, uninspected and non-refundable. All customer service disputes and after-sales behaviors are governed by the laws of the People’s Republic of China.
Welcome to contact the official customer service team of pgypal for any consultation about dresses, tops, skirts, bottoms, size selection, fabric features, order inquiry, logistics tracking, return and after-sales issues, as well as brand cooperation matters. We promise to reply to all valid customer emails within 24 working hours to solve your shopping problems efficiently.

Contact Information

Company Name:
Hunchun Ruishi Clothing Co., Ltd.

Email:
support@pgypal.com

Phone:
+86 137 9648 8921

Registered Office Address:
Room 001, 2nd Floor, Hunchun Shopping Center, Xin'an Street, Hunchun City, Yanbian Korean Autonomous Prefecture, Jilin Province, China

Company Registration Number:
91222404MAKJC7TW1T

Customer Service Hours

Monday - Friday

9:00 AM - 6:00 PM (Beijing Time)

We usually respond to customer inquiries within 1-2 business days.

Service Reminder
All return applications must be approved by official email first. Any return packages sent without authorization will not be inspected, accepted or refunded. All after-sales services are governed by the laws of the People’s Republic of China.