Shipping Policy - pgypal

This Shipping Policy is published by Hunchun Ruishi Garment Co., Ltd. and applies to all orders of women’s dresses, tops, skirts and bottoms placed on https://www.pgypal.com.

1. Shipping Offer

Free worldwide shipping for every single item, no minimum purchase required. Each order qualifies for complimentary outbound shipping. No extra delivery fee will be charged at checkout.

2. Order Processing & Delivery Schedule

We need 1–3 business days to verify payment, inspect goods and pack your order before dispatch. Estimated delivery time: 7–15 business days after the package leaves our warehouse. Delivery timelines are estimated values and not legally guaranteed. Potential delays may arise from customs examinations, global logistics peak seasons, remote delivery regions or force majeure events beyond our control.

3. Package Tracking

After shipment, we will send a tracking number and tracking link to your registered email address. You can track the movement of your parcel online. Kindly check your junk or spam mailbox if you fail to receive our shipping notification.

4. Import Taxes and Customs Charges

All import duties, customs taxes and local clearance fees in your receiving country are the responsibility of the buyer. We do not collect any duty or tax at checkout and cannot pre-calculate customs charges for you.

5. Failed Delivery & Returned Parcels

If a shipment is sent back to our warehouse due to an invalid shipping address, recipient refusal to accept delivery or failure to complete customs clearance, the buyer must cover all associated return shipping expenses. When the courier system marks the package as delivered, we will not process refunds for non-receipt claims. Please check with your local postal provider or nearby residents first. For parcels officially confirmed lost by the shipping carrier, submit your order number via support@pgypal.com and we will handle your request.

6. Damaged Goods Upon Receipt

If your garments arrive with damage or manufacturing defects, please capture clear photos of the outer package and damaged items within 48 hours after delivery and send them to our customer service email for assessment.

7. Company Information

Operating Company: Hunchun Ruishi Garment Co., Ltd.
Website: https://www.pgypal.com/
Service Email: support@pgypal.com
Phone: +86 137 9648 8921
Registered Office Address: Shop 001, 2nd Floor, Hunchun Shopping Center, Xin’an Street, Hunchun City, Yanbian Korean Autonomous Prefecture, Jilin Province, P.R.China

Governing Law: This Shipping Policy shall be governed by the laws of the People’s Republic of China.